AYANEO Promises To Do Better

📰 New article from Retro Handhelds

AYANEO Promises To Do Better

https://retrohandhelds.gg/ayaneo-promises-to-do-better/

Let’s be real—AYANEO didn’t start this year on a high note. After brushing off critics with “you’re just mad because you’re salty,” the internet collectively facepalmed. But then? Curveball: CEO Arthur Zhang showed up—in person—on Reddit and Discord, dropped the defensiveness, and laid out a real 2026 fix-it plan.

No more “we’ll get to your email in 3 months.” AYANEO’s promising a dedicated support inbox, faster repairs, and actual transparency on crowdfunded releases. They’re even pausing new gadgets like the Pocket Play until they clean up their act. And get this—they’re testing global pre-orders so you won’t be stuck watching a friend in Japan unbox your backer edition before you.

It’s not just PR. They’re hiring, training, auditing factories, and Arthur says he’ll be on Discord (yes, really). Skeptical? Fair. But when a company admits they messed up—and then writes down how they’ll fix it—you gotta give them a shot.

The retro handheld community didn’t just complain… they got heard. And that’s kind of a big deal.

Now prove it, Arthur. We’ll be watching.